Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Join a team of beauty experts
Spot On Beauty, located in Aurora, Ontario, is a premiere national distributor of some of the most sought-after beauty brands and products.
Our team of experienced professionals provides expertise, exceptional service and world-class brands to the Canadian salon, spa and speciality retail industries, as well as leading beauty schools across Canada.
This is an exciting time for the beauty industry and Spot On Beauty is playing a key role by working with salons, spas and beauty colleges and academies across Canada in providing industry expertise; high-quality products, tools and supplies; and, exceptional service and logistics all to help serve and grow clients and the overall industry.
Current Opportunities
CUSTOMER CARE SPECIALIST
Location: Aurora, Ont.
Language: English, French (asset)
About this role
You are the "face" of the company with existing and potential customers whether online, by phone, or in-person. The ideal team member shares the founder’s passion for providing truly exceptional customer experiences and a love for the beauty industry.
As part of a small and dynamic team, you will support our growing national distribution company and e-commerce (B2B and B2C) web portals by:
- providing product/brand information and recommendations to existing and prospective customers;
- helping to grow our customer base using your network of contacts and your skills in targeted sales (email, social media, phone);
- fulfilling customer orders rapidly in our a safe and secure, cutting-edge warehouse facility.
Education:
- you are a graduate from an accredited beauty college/school (aesthetics or medical aesthetics).
Experience:
- you have at least 3 years of recent experience in the beauty industry;
- you are an expert at providing product recommendations to clients;
- you have a flair for marketing to prospective clients (social media, email, phone);
- you are strong administratively (e.g. processing orders, payments, invoicing, shipping waybills);
- you enjoy the challenge of, and are adept at, educating others about products and protocols.
What we offer:
- A competitive wage rate of $20/hour
- A monthly bonus plan
- Paid sick days (3/year)
- A Health Spending Account ($1,800/year)
- An Education bursary ($500/year)
- A 20% discount on products we have on offer
- Flexible work hours (Mon.-Fri., 9 a.m. - 6 p.m.)
- An outstanding work environment
____________________________
How to apply?
1. Your cover letter will demonstrate, with supporting examples, how you meet each of the experience requirements.
2. Your CV will outline your education, career experiences, language competencies, and any other assets or unique capabilities that you can bring forward.
✨ Send your application by email to paul@langston.ca and enter "Customer Care Specialist" in the subject line.
An interview and reference checks may be administered.
Invalid password
Enter
